Metro Newsletter

Keep up to date with the latest properties and information from Metro Rentals.

maintenance request

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DON'T WORRY!  WE'RE HERE TO HELP!

Sometimes, things do always go to plan.  If something needs to be replaced and repaired and falls under the owner's or property managers boundaries, then fill out the form below and we'll get the process underway.  If you need any other assistance, please feel free to call us.

EMERGENCY MAINTENANCE

Click here to see the definition of emergency maintenance according to Residential Tenancy Authority Act.

In any case of emergency, please contact your property manager first, consecutively try our preferred contractors.

Plumbing issues: BELL PLUMBING 07 3354 3300
Electrical issues:
DQ ELECTRICAL 0411 968 110

GENERAL MAINTENANCE POLICY

It is our office policy that all non-emergency maintenance/repairs requests or complaints must be in writing. We also urge you to advise us as soon as possible. In order to attend to these matters quickly. You may use the form below.  The Property Manager or a Trades Person will contact you straight away.

We are an independently owned and operated business. We are bound by the National Privacy Principles. We may be collecting personal information about you by various methods throughout the tenancy to enable us to manage and maintain the premises as per the Residential Tenancies Act. We may disclose personal information about you to the owner of the property and to contractors (approved and authorized by Metro Rentals) in the course of our day-to-day duties.


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MAINTENANCE REQUEST FORM

Please complete the form below.

Eg. 1 Brisbane Drive, Brisbane, QLD 4000

Eg. John Smith

Eg. 0400-XXX-XXX

ie. Work, home, etc.

Eg. johnsmith@gmail.com

Please be specific; give full details. If emergency, please call then submit request.

Optional. Please provide us a photo if required. Max size 1MB.

(Files must end in .gif or .jpg)

Optional. Please provide us a photo if required. Max size 1MB.

(Files must end in .gif or .jpg)

Optional. Please provide us a photo if required. Max size 1MB.

(Files must end in .gif or .jpg)

Please tick the options that apply regarding entry:

Eg. DD/MM/YYYY

Please check the box below.